Shipping & Delivery

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We offer FREE UK DELIVERY on all orders over £150


We aim to despatch all items that are in stock in our Warehouse within 48 hours. Items that are not in our Warehouse will be either transferred from one of our stores or ordered from the supplier which will take approximately 5-7 days. When your order is despatched we will send you an email confirming the contents of your delivery. If your package has been sent using a trackable delivery service we will include this information in the despatch email.


UK packages are sent by First Class Royal Mail. Some despatches may be upgraded by Rigby & Peller to First Class Royal Mail Recorded or Special Delivery based on their cost or size or weight. All items sent using Recorded or Special Delivery will require a signature upon delivery. Shipping times within the UK are approximately 1-7 working days.

Overseas Orders

Deliveries to Europe and the Rest of the World are sent by Royal Mail International Signed For and will require a signature upon delivery. Shipping times within Europe are approximately 3-10 working days, the Rest of the World including US and Australia takes approximately 5-14 days.

Please note that with all International orders, we cannot be held responsible for any duties/taxes that you may incur when you receive your package

Delivery Charges

You can select the delivery option you require at the checkout. Prices range from £3.50 to £12.50 depending upon the destination and the service. Delivery for UK orders over £150 is FREE and will be sent using our Luxury Service by Royal Mail Special Delivery, beautifully packaged in a Rigby & Peller gift box.

Standard deliveries are sent by First Class Royal Mail in a poly bag that will fit through the letterbox if the item in small enough.

All other delivery options are sent packaged in a beautiful Rigby & Peller gift box and will require a signature upon delivery.

All Gift Cards are sent in a Rigby & Peller gift box which may not fit through your letterbox, so please contact us if you have any questions.

*Please note that the delivery times quoted below are from point of despatch and not from point of order. Next Day Delivery can only be guaranteed for items that are in stock in our Warehouse and ordered before 12.00 noon for delivery by 1.00pm the next working day.

**Last Dates for Christmas Delivery**

Make this Christmas extra special and surprise your loved ones with a luxurious gift from Rigby & Peller. Choose from our range of Stylish Swimwear, Opulent Lingerie and Exquisite Nightwear. Simply order before the dates shown below to receive your order before Christmas:

  • 4th December 2013 - Asia, Middle East, Far East, Australia, New Zealand etc.
  • 9th December 2013 - Canada, France and Eastern Europe
  • 13th December 2013 - Western Europe (except France) and USA
  • 20th December 2013 - Special Delivery (Order by 12 noon for Christmas delivery)


Option Cost Service Del Time Packaging
Standard £3.50 1st Class Royal Mail 1-5 Days Poly Bag
Premium £6.00 Recorded Delivery 1-2 Days Gift Box
Luxury £10.00 Special Delivery Next Day* Gift Box
Luxury FREE for orders over £150 Special
Next Day* Gift Box
Europe £9.00 European Signed For 3-10 days Gift Box
International £12.50 International Signed For 5-14 days Gift Box